Change Request Management (ChaRM) is an SAP tool to manage all those activities performed between the design of a change and the final promotion to a productive system.
ChaRM can:
- Improve efficiency and transparency of change management processes
- Minimize business disruptions
- Store documentation of implemented changes
- Track and monitor changes
- Improve audit process
- Reduce risk of correction and project failures
ChaRM benefits include:
- Allow the Organization to control and manage changes in the SAP system effectively
- Guarantee that any change to the SAP system follows the standard process flow and procedures with mandatory controls and documented steps
- Effectively adheres to requirements for SOX compliance
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